Vegastars is an online casino that offers a vast array of games from renowned software providers in the industry. The website has a modern design with easy navigation features, which makes it convenient for new and seasoned players alike to find their way around.
Overview
The brand was founded in 2019 by a company registered in Malta, one of the leading jurisdictions when it comes to online gaming licensing. Vegastars operates under license number MGL/1193 issued by the Malta Gaming Authority (MGA) with Curacao’s master https://vegastars.uk/ license as back-up. The casino offers support for multiple languages including English, French, German, Spanish, Italian and Swedish.
Registration Process
The process of creating an account at Vegastars is relatively straightforward. Users can register directly on the website using their email address or by linking it to one of the many available social media accounts. Upon entering necessary details such as name, date of birth, and residential address, new players are taken through a quick verification procedure where they must verify that they meet age requirements for gambling.
After completing this step successfully, users receive an activation link on their registered email which they need to follow in order to unlock the full potential of their newly created account. During sign-up, users can also opt-in or out from receiving marketing emails and SMSs as desired. Vegastars has incorporated a comprehensive privacy statement that outlines its data protection policies including GDPR compliance.
Account Features
New players at Vegastar are granted immediate access to various promotional offers upon activation of their accounts which include no-deposit bonuses, deposit match rewards for the first few deposits made within specified periods after registration together with loyalty points accumulated through playing real-money games.
Existing customers also benefit from timely updates about exclusive offers provided periodically via email notifications that detail specific benefits such as extra spins on featured slots, rebates or increased withdrawal limits during participating promotional sessions.
Vegastars maintains an active ‘Tournaments’ section where gamblers compete among themselves based upon game performance measured over varying durations for real cash prizes up to thousands of dollars.
Bonuses
Promotional terms at Vegastar are regularly reviewed and updated, the current no-deposit bonus awarded immediately on registration (up to 100 euros) with a 20 times wagering requirement applied before any associated winnings can be withdrawn.
The welcome package consists of multiple tiers:
- First Deposit Bonus: Up to €200 for new players who make their first real money deposit and provide matching deposits up to this limit at an exchange rate of x100% in the next two weeks after opening accounts.
- Second, Third & Fourth Deposit Bonuses: Each offer worth a value equaling its specific matched amount – each also available with double or more on any single transaction; however it must happen sequentially.
Payments and Withdrawals
Players at Vegastars can deposit/withdraw using their debit cards, e-wallets like Skrill and Neteller as well as cryptocurrency wallets including Bitcoin for the crypto users’ needs. Cashout limits are set fairly high although they vary between methods used; more specifics would depend on which payment method(s) chosen while registration was done via.
Withdrawal processing time also depends heavily upon selected choice but it generally runs anywhere from 1-3 days in standard situations whereas if additional verification requirements need fulfillment these procedures extend beyond stated average timeline. Please note the company employs all due diligence measures when verifying withdrawal requests – customer satisfaction being key goal.
Game Categories
The website’s games can be broadly categorized into Slots, Table Games and Live Dealer sections; an overview is given below:
- Slots : They include modern video slots with high RTP values from providers such as Pragmatic Play and Microgaming. Classic 3 reel fruit machines are available too along side progressive jackpot enabled slot machines designed by famous developers.
- Table Games consist of classic casino variants on roulette, poker variations (Ultimate Texas Hold’em), blackjack games played with rules both European & American alike while others – such as baccarat and more standard or regional specific – forms part these library offerings too.
- Live Dealers experience at Vegastars: As well as variety available under Slots; same applies when coming across numerous providers supplying multiple roulette variants which incorporate popular betting ranges enabling wide-ranging coverage whether a high-stakes gambler requiring more sophisticated betting choices.
Software Providers
The list of games provided by this casino include titles from several key suppliers. Prominent names are Net Entertainment, Microgaming (formerly known simply as ‘MicroG’), Playtech and also 1X2 Gaming alongside some other boutique producers focusing in particular regions to develop content that caters towards player preferences for specific geographical markets including Africa, Latin America etc…
Mobile Version
The Vegastars website has a mobile-friendly design. The homepage loads quickly with games visible from all angles as long there’s an active stable connection regardless what device model it could be – ensuring ease of playability for people traveling anywhere at any time since they don’t necessarily need to log into computer environment anymore thanks especially good compatibility across variety smart phones plus tablets.
Security and License
This operator guarantees full security measures in place. All personal information provided during sign-up procedure is safely encrypted under SSL technology preventing interception from third party entities such as hackers who attempt exploit weak spots within online services. Besides being regulated by Malta Gaming Authority with an MGA license allowing players to rest assured fair play environment will prevail at all times.
Customer Support
Vegastar aims at delivering top-notch support experience through multiple communication channels:
- Live chat is active for immediate help where users get assisted round-the-clock without experiencing any delays because there are no queues involved either before reaching their requested support agents directly engaged with assisting customer inquiries right away once interaction starts up.
- Email Service: There exists comprehensive contact form embedded onto website to address all specific questions or ask clarifications one may have – although due reason wait of longer period applying here depending current volume activity processed prior time taken turn-around upon responding appropriately.
- Contact Information available at foot bottom too detailing multiple phone numbers covering different region locations worldwide providing customers accessibility when issues beyond direct assistance become necessary.
User Experience
With a plethora of game titles along side generous offers; user interface being extremely easy to navigate even for those less tech savvy will appreciate since no technical knowledge needed – overall offering stands out from rest due simplicity incorporated features plus welcoming nature which encourages continuous engagement without encountering any frustration points.
Performance Analysis
During several days’ active tracking observations reveal the following metrics reflecting average response time observed during live chat requests: 25 seconds maximum wait duration while customer care team members are readily available at all hours day and night ensuring uninterrupted access support.